KioskOS

Less interface, more appetite

We design kiosks that don’t scream “technology.” KioskOS makes ordering feel effortless, increasing conversions and reducing friction while forwarding clean event data to your systems.

KioskOS benefits

  • Pilots in 2–4 weeks

    Measure real behaviors fast, so you can decide to scale (or iterate) without a long, risky rollout.

  • Hardware agnostic

    Runs on the devices you pick. No vendor lock-in, no surprise rip-outs.

  • POS and payment integrations

    Drops straight into your checkout and POS stack.

Customer experience design approach

Graivy treats kiosks like quiet hosts, not flashy billboards. We apply behavioral science so guests find what they want faster, accept recommended add-ons more often, and finish orders without friction. Accessibility is built into our platform (it’s the rule, not a feature); our edge is how the interface reduces choice overload and nudges decisions without nagging.

A researcher with a tablet watching a guest order at a kiosk
Human-first researchWe start with observation and quick in-store tests to map real guest decisions, not guesses.
A smiling guest using a branded kiosk screen
Fully brandable interfaceBrand-first kiosk screens you can theme, tweak, and localize, so every location looks and sells the way you want it to.
A kiosk in a café showing a breakfast offer
Contextual personalizationServe moments, not menus. Context-aware defaults and personalized suggestions that feel helpful, not creepy.

Features spotlight

  • Rich customer experience

    Make the food look irresistible, fast.

    High-resolution photos, hero video slots, and optional 3D assets present food beautifully, and preloading media keeps performance snappy on any device.

  • Smart upselling

    Turn tiny moments into real revenue without annoying guests.

    We surface the single best add-on at the moment it’s most likely to convert (cart-aware, time-aware, and capped for guest comfort), and you can A/B test copy, price, and timing to scale winners safely.

  • Fits any menu

    Run any menu you’ve got: combos, modifiers, or strange local specials.

    Our flexible data model maps bundles, modifiers, and nested categories, so kiosks reflect real-world menus instead of forcing workarounds.

  • Cloud-based

    Deploy changes instantly and run hundreds of stores like one.

    A cloud-first control plane pushes themes, promos, and experiments to devices, while edge caching and signed updates keep kiosks serving when networks hiccup.

  • Integration

    Make your POS, payments, and peripherals sing together.

    Prebuilt connectors, signed webhooks, and lightweight device adapters move orders, inventory, and payments into your stack with minimal IT cycles.

  • Customization

    Keep the brand intact from HQ, and let stores react locally.

    Global templates preserve the look and feel; scoped local overrides let regions change promos, copy, prices, or language in minutes, with no dev ticket required.

Manage every kiosk without calling IT

  • KioskOS publishing options with a “Publish menu” button and a version history of published menus

    Publish fearlessly

    One click to push. One click to undo. Staged rollouts, cached fail-safes, and a version history that keeps you honest.

  • KioskOS operating hours settings for a location, with a calendar and opening and closing times

    Targeted hours, tailored experiences

    Manage the master menu from HQ with local overrides. Extend hours for a game, hide sold-out items downtown, or launch a single-location flash special.

Frequently asked questions

Will we have to change our POS?

Usually not. We have prebuilt connectors for common POS systems and APIs for custom integrations.

How long before we see results?

Pilots typically show measurable behavioral differences (faster completion, fewer assists, improved add-on rates) within 2–4 weeks. Exact timing depends on menu complexity and traffic patterns.

Can we run A/B tests?

Yes. The admin supports variant testing, and events capture everything your analysts need to validate lift.

Does KioskOS include dashboards?

No. KioskOS focuses on clean, reliable event capture and integrations. We give your analysts the data and sample templates, so they can measure impact in your BI tools. For drive-thru performance dashboards, see Drive-Thru Analyzer.

Book a demo

A short, results-focused demo that shows the operational impact, how integration works, and a clear path to a quick pilot.

Request a demo