ServThru

The future of the drive-thru is here

Faster, smarter ordering with a personal touch your guests will notice. ServThru takes the order, so your team can focus on preparing and handing off the meal.

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Meet ServThru: your drive-thru, reimagined

At Graivy, we’re building ServThru to give customers the fast, easy drive-thru experience they expect, and your team the support they need. ServThru is a touchless, voice-driven assistant that takes orders quickly, accurately, and with a friendly touch, so your team can focus on preparing and delivering the meal. From peak hours to daily rushes, ServThru keeps orders flowing.

Seamless integration
ServThru fits into your current setup and works with your existing systems. No complicated upgrades or disruptions: plug it in and start serving customers faster and smarter.
Increased efficiency
With ServThru managing orders, your drive-thru can serve more customers in less time with fewer mistakes. Peak hours run more smoothly, and your team has the bandwidth to deliver an even better customer experience.
Scalable solution
ServThru scales with you. Whether you’re managing one restaurant or an entire chain, ServThru adapts to your needs and keeps service consistent across your locations.

Features spotlight

Plug in, transform everything
Seamless setup. No downtime. No major overhauls.
ServThru integrates with your existing POS and drive-thru hardware, whether you’ve got legacy systems or the latest tech. Our team makes sure everything runs smoothly, so you can focus on what you do best.
Natural, human-like conversations
Forget frustrating interactions.
ServThru listens, understands, and responds like a pro, whether it’s a simple order or a fully customized one. Its voice technology is tuned for real-world customers and drive-thru noise, so your team doesn’t have to play catch-up.
Instant order transmission
When an order is placed, it’s already in your kitchen’s hands.
ServThru sends each order directly to your POS in real time, so your kitchen gets a head start. No lag and no missed details: just faster service and happier customers.
Custom menus on the fly
Your menu is unique, and ServThru adapts to every change.
Whether it’s promotions, seasonal updates, or limited-time offers, ServThru stays in sync. Menu changes happen instantly, so you’re always ready for what’s next.
Ready to scale when you are
One location or 100, ServThru scales with you.
ServThru delivers the same consistent service at every restaurant, so you can grow your business without worrying about service gaps.
Data that powers your next move
Make decisions backed by data.
ServThru gives you real-time insights into everything from order trends to peak times. See what’s happening in your drive-thru, and use that information to fine-tune your operations for efficiency and profitability.

How ServThru works

ServThru is a simple, efficient system that improves your drive-thru without disrupting your operations. From taking orders to sending them to your kitchen, ServThru keeps everything flowing.

Greet customers
From the moment a customer pulls up, ServThru is ready, welcoming them and capturing the details of their order from the very first word.
Take orders accurately
Whether it’s a simple request or a highly customized order, ServThru records each detail as the guest speaks, and brings in your team when human judgment is needed.
Send to POS
Once the order is confirmed, ServThru sends it straight to your POS, so your kitchen can start preparing right away and wait times stay short.
Hand off payment
Your team takes it from there, managing payment and the final handoff, so every transaction stays secure and personal, just the way it should be.